Direct sales companies often utilise linked credit providers to close sales.
In Australia, the intersection between the National Consumer Credit Protection Act and specific consumer protection legislation is very complex. In our professional experience, understanding these intersections requires specialised training and understanding. Many independent salespeople would not understand these intersections without attending specialised training in this area.
If the independent salespeople get it wrong, it can be costly – in places like Australia, failure to adhere to the requirements of the National Consumer Credit Protection Act can attract high financial penalties and in some instances criminal liability.